Terms of Service
Last Updated: August 25, 2025
Welcome to Nurela Tech. By accessing or using our website (nurelatech.com) and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree, please do not use our services.
1. Eligibility
To make a purchase from Nurela Tech, you must:
- Be at least 18 years of age, or have permission from a parent or legal guardian
- Provide accurate and complete information at checkout
- Have the legal capacity to enter into a binding contract
- Not be barred from receiving products under applicable laws
2. Products and Pricing
We do our best to display all product details, photos, and pricing as accurately as possible. However:
- Product appearance may vary slightly due to lighting, screen settings, and manufacturing variations
- We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion
- Prices are listed in USD unless otherwise noted and may change at any time without notice
- Pricing errors may be corrected at any time, even after an order is placed. If a pricing error occurs, we will notify you and offer a refund or revised order
- Discounts and promotional codes cannot be combined unless explicitly stated
3. Orders and Payment
By placing an order, you confirm that:
- The information you provide is accurate and complete
- You are authorized to use the payment method submitted
- You agree to pay the total amount including taxes, shipping fees, and applicable charges
- You understand orders are subject to acceptance and may be canceled if fraud is suspected
We accept major credit cards, PayPal, Shopify Payments, and other payment methods listed at checkout. All transactions are processed securely through third-party providers.
4. Shipping and Delivery
Shipping times, costs, and methods are outlined in our Shipping Policy. We are not responsible for delays caused by:
- Customs clearance in international destinations
- Incorrect or incomplete shipping addresses provided by you
- Weather events, natural disasters, or carrier issues
- Failed delivery attempts or refused packages
Risk of loss transfers to you once the product is handed over to the carrier.
5. Returns and Refunds
Nurela Tech offers a 100-day risk-free trial on eligible products. Full details are in our Refund Policy. By placing an order you agree to the terms of that policy, including:
- Requesting returns within 100 days of delivery
- Providing order details and reasons for return
- Returning products in usable condition where applicable
- Allowing 5 to 10 business days for refund processing
6. Intellectual Property
All content on our website including text, photos, videos, logos, product designs, and trademarks is owned by Nurela Tech or our licensors. You may not:
- Copy, reproduce, or republish any content without written permission
- Use our trademarks or branding for commercial purposes
- Modify or create derivative works from our content
- Scrape or extract data from our website
User-submitted reviews and photos remain your property, but by submitting them you grant us a perpetual, royalty-free license to use them for marketing purposes.
7. User Conduct
When using our website you agree NOT to:
- Submit false, misleading, or fraudulent information
- Use the site for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Post abusive, defamatory, or inappropriate content
- Use bots, scrapers, or automated tools to access our site
- Resell our products without authorization
We reserve the right to terminate your account and refuse service for violations.
8. Product Use and Safety
Nurela Tech products are designed for personal cosmetic use. By purchasing you agree to:
- Read and follow all included instructions
- Use the product only as directed
- Consult a doctor before use if you have medical conditions, are pregnant, or have implants
- Discontinue use if irritation occurs
- Accept that individual results may vary and are not guaranteed
Our products are not medical devices and do not diagnose, treat, or cure any condition.
9. Disclaimers
To the fullest extent permitted by law, our products and services are provided "as is" without warranties of any kind. We do not guarantee:
- Specific cosmetic or visible results from product use
- Uninterrupted or error-free operation of our website
- Accuracy of all product descriptions and specifications
Customer experiences vary. Reviews and testimonials reflect individual experiences and are not promises of similar outcomes.
10. Limitation of Liability
To the maximum extent permitted by law, Nurela Tech shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold Nurela Tech, our employees, officers, and partners harmless from any claims, damages, or expenses arising from:
- Your violation of these Terms
- Your misuse of our products
- Your violation of any third-party rights
- Inaccurate information you provide
12. Governing Law and Disputes
These Terms are governed by the laws of the jurisdiction in which Nurela Tech is registered. Any disputes shall be resolved through:
- Good-faith negotiation first
- Mediation or binding arbitration if negotiation fails
- Small claims court for eligible disputes
- The courts in our jurisdiction for non-arbitrable matters
You waive your right to a class-action lawsuit against Nurela Tech.
13. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the new Terms.
14. Contact Us
For questions about these Terms of Service, contact us at:
Nurela Tech Email: nurelatech@gmail.com Website: nurelatech.com